Zoom For Connection Call

How to Access Your Zoom Call With Shelley Osman.

Online Connection Call sessions are currently being live-streamed via Zoom. All you need to join your session is a device with a screen, sound output and internet connection, such as a smartphone, tablet or laptop.

Finding Your Access Link and Password

When you book a session via this website, you'll receive a Zoom access link and password in your confirmation email. You'll also find them in the reminder email you receive 24hrs before your session if you have opted to receive a reminder email (see below example). Sometime these emails get stuck in spam boxes, so do check there first before messaging about missing emails.

Access link example

Joining the Session from a Smartphone or Tablet

If you're joining your first session from a smartphone or tablet, simply click on your Zoom access link to get going. You should then be prompted to download the Zoom Cloud Meetings app from the App/Play Store. Once downloaded, you should automatically be taken to your session. If this method doesn't work, try downloading the app first (Android|Apple) and then try your access link.

Joining from a Laptop or Computer

When entering a Zoom meeting for the first time from a computer, you will be prompted to download a small application file. Follow the on screen instructions to complete the download. This process is easy to complete on all commonly used browsers. You will then be prompted to join audio - select the option to 'Join with Computer Audio'.

Turning on Your Video

When you join a Connection video call please click the start video button to start your video call with Shelley Osman. If there is a red line going through the image this means your video is switched off, please click the image to start your video call.

Selecting Speaker View

You'll want to use 'Speaker View' so that you can see Shelley on your screen. Speaker view is the default, but if you find yourself on 'Gallery View' where the video of Shelley will be smaller you can switch back by selecting 'Speaker View' in the top right hand corner of your screen. On a smartphone, you can switch view by swiping across the screen.

Using the Chat Box

You are welcome to use the chat box to say hello if there is a need to.

Joining for the First Time?

If you're joining a class for the first time, it's a good idea to join 10 minutes early so you have time to get set up and sort out any problems. To get yourself accustomed to this way of communicating, we recommend doing a Zoom test call (just you) before attending an event or personal guidance meeting with Shelley. This will allow you to get familiar with it and check everything is in place for when you need.

A Recap of what to do

First, sign up for a free Zoom account (this is optionable but makes things easier).
Then, download Zoom to your device (Zoom Client for Meetings for Macs, PCs or the Zoom Mobile App for iPads and iPhones, Android) - Remember, the bigger the screen, the better view you'll have.
Access your booked event or personal guidance meeting by using the Zoom link from your confirmation email (or use the Meeting ID in Join a Meeting in the Zoom Desktop Client or App), then enter the session's password (also in your booking confirmation email).
When relevant, select 'Open zoom.us' and then 'Join with Computer Audio' - that should bring you into the class.

Guidelines

Guidelines for inside the class

Each event or personal meeting is password-protected, so it's a safe online space.
During the event or meeting, the video will be locked to the large screen - to give you more privacy in your own home.
So that Shelley can see you fully, place your device on a sturdy table or similar so that she can see you and connect with your fully.
Lighting - situate yourself so that you have a light in front of you and not behind you (eg a lamp for an evening event or a window for a daytime event).
Devices - A laptop will allow you to see Shelley better on the bigger screen but a mobile device will be sufficient.
Minimise the chance of disturbances - do make sure that your device is plugged in or fully charged and that other tabs or apps are closed so they don't use and overload your internet access. Ask others in your house to stay off anything bandwidth-hungry.
To prevent being disturbed - Let your family know that you are taking this time for yourself and to honour this time for you to have in peace during the event.
Join the event or meeting - 10 minutes early to get set up.
When you enter the event or meeting:

Your video should automatically come on. If not, click Start Video in the bottom left corner of your screen.

For events - Your audio will be muted. Feel free to unmute yourself (with another button in the bottom left corner of your screen). When its time for an event to start Shelley will mute everyone to prevent disturbances.

Personal Meetings - Your audio will not be muted.

Zoom help guides: