Yoga Health Questionnaire
Terms & Conditions
Yoga Class Fee, Cancellation & Refund Policy
Terms and Conditions of Booking
Class Bookings
Block Bookings
I take class bookings in advance for a predetermined, block course of fixed dates.
Booking a block of classes over a set period is more cost-effective (works out at £16 per class). It guarantees your mat space each week and helps you stay committed to your practice. This discounted rate is only available at the start of a new block – get in touch direct if you wish to join partway through.
To secure your space, please complete the Health Questionnaire & Disclaimer form below. By completing and submitting this form and upon receipt of your payment, your space will be confirmed. Please ensure you read my terms & conditions and cancellation policy. Participation in class is entirely at your own risk, and it is your responsibility to ensure you are fit to practice yoga, seeking medical advice where necessary.
It is important to note that any missed classes during a block, for example, of 6 classes during any block pre-paid period, are not refundable or transferable to either the next block course, or to any other class or to any other person.
In the very rare event that during a block course of classes, that I ever have to cancel a class/ classes, for any reason, I will extend the course by the corresponding amount of time. (This does not include closure for weather events or force majeure). No refunds will be given if a student cancels their booking or misses classes for any reason.
Trial Class or Drop-In Class
If you are coming to a trial class or a drop in you need to call Shelley in advance before hand as there may not be space for you. Trial classes and Drop in classes must be paid in advance before the class.
Drop-in payments are non-refundable, non-transferable and cannot be rescheduled.
Cancellation by Shelley Osman
Shelley Osman reserves the right to cancel a yoga class held at any time and without prior notice.
This is also applicable to any third party events being held at the venue of Shelley's choice. Shelley Osman will endeavour to provide as much notice as possible before any cancellation, but this may be due to extreme weather, technical issues at the venue, or any other unforeseen event. In the unlikely event of a cancellation by Shelley Osman, a full refund will be offered, or an alternative booking of the same value, and subject to availability.
Cancellation by the Student
If you need to cancel your booking for a class, event, workshop, retreat, or private tuition, please contact us as soon as possible.
Please note:
• All payments are non-refundable, including those for drop-in classes.
• Drop-in bookings cannot be transferred or rescheduled.
• Transfers or rescheduling for other bookings may be possible in limited cases, but are not guaranteed and depend on the type of booking and the amount of notice given.
• Missed classes within a block are non-refundable and cannot be carried forward, though a catch-up may be possible with at least 72 hours’ notice, subject to availability.
Private Yoga Tuition – 1:1
To book a 1:1 full payment is required. No refunds are available. 72 hours are required to cancel of any booking otherwise you will incur the cancellation fee of the full amount.
If you have any questions please get in touch
Participant Rules
You must act responsibility and sensibly at all times. You understand that it is your responsibility to consult a physician or doctor where needed. You must not participate if you are under the influence of alcohol or non-prescription drugs. Shelley is not qualified to express an opinion that you are fit to safely participate in any yoga sessions. You must obtain professional or specialist advice from your doctor before participating if you are in any doubt. Shelley is an accredited teacher and is appropriately qualified, with high standards of teaching and best practice. Where required Shelley may offer suitable modifications or adjustments and practices to suit different levels of experience and ability. Where you have declared a health condition, please contact Shelley before the class if you would like to request that you are provided with suitable modifications or adjustments wherever possible. Please note, where you are taking part in a pre-recorded class, you will not be able to request specific adjustments or modifications. Please always let Shelley know before the class if this is your first time practicing yoga or if you are not confident about your experience and/or ability. Where you are taking part in live-streamed classes, please note that the instructor may not be able to see you at all times. In all classes whether face to face, live streamed remote or pre-recorded remote, always follow Shelley’s safety instructions and listen to your body. Where a movement or class is beyond your experience or ability, feels too difficult for you, or you experience any physical or emotional discomfort, please do not continue. Listen to your body. Follow any safety instructions or suitable modifications or adjustments to the exercise as instructed. A risk assessment is carried out for every face to face yoga class.
Class Etiquette
~Please arrive 5 minutes before class is due to start.
~There is ample parking at the village hall but please park with consideration.
~Upon entering the room please remove your shoes.
~If this is your first time attending one of Shelley’s classes, please complete a medical history form here
~If you have attended a class before but have an injury or condition that may affect your practice, please advise Shelley prior to starting the class.
~Please either turn your phone off or place on silent before class starts.
~Wear suitable comfortable clothing and bring a yoga mat (mats are provided if you do not have one).
~Feel free to bring a blanket to use at the end of your practice during your relaxation.
~Bring a drink of water as you may become thirsty during and after.
~Smoking or vaping is strictly prohibited anywhere on the premises.
~If you need to leave the class before the end, please inform Shelley.